Refunds and Cancelation

Cancelation policy

The purchases made on this website are applicable for cancellation. To cancel your order, kindly provide your order number details. Order can be cancelled before shipping in 24 hours. To cancel an order which has already been delivered to you, kindly contact us to let us know about you willing and then send back the order to us. We will consider returns once you provide a written request within 3 working days from the initial product delivery date. In case products are delivered in a damaged state, kindly send back the order for inspection. We will require at least 12 working days to check the order for damages. If the damages are genuine, we will send a new product. The shipping charges will be paid by us. You may avail refunds on the order amount. Refund will also be provided in case the product is unavailable.

Refund policy

Full refund will be provide after the order is cancelled in 24 hours. You can get full refund if order was lost or not delivered. Partial refund will be provided if the shipment was sent back to us by the postal service in case of incorrect address ( you will need to pay shipping charges). If you are not satisfied with the quality of the product you can get full refund without shipping products back. The refund amount will be transferred through the original method of payment. We will make the refund if the request has been approved. We will transfer your refund amount excluding the shipping charges. The amount may be transferred either to your MasterCard/VISA or to the bank account which was used for the initial purchase. Cash refunds are not available. We will refund your payment not earlier than 3 working days from the confirmation but within 10 working days. While transferring refunds, we will not include the shipping charges and handling costs borne by the customer during the purchase of the order. If you wish to return the order, you must bear the shipping charges. The order must also be sent in its original condition. We cannot guarantee that the returns will be accepted by the website. For out-of-stock products, we will transfer refunds. The products can be returned not later than 60 DAYS after delivery. Handling costs – are additional costs that bears the cardholder: it can be fees of the issuer bank for overseas transaction, exchange rate charges and so on.